Hey Quad
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Compare · Built in vs. bolted on

Hey Quad vs Quo

Quo, formerly OpenPhone, is the best-made product in this comparison and the closest to us in who it is for. The differences are in what surrounds the phone. Quo connects to HubSpot or Salesforce for customer records; Hey Quad has contacts, a pipeline, tasks and booking built in. Quo has no desk phones; ours are available on request, set up before they ship. Quo’s AI agent is metered in credits, so its cost moves with how busy you are; ours is a named tier with its own pool of minutes, on the same quote as everything else.

Get a quote See the table

What is in the product, and what is sold on top.

Quo’s column was read at their own pages and is dated below. “Not stated” means the page does not say, not that they lack it.

  • AI receptionist

    Hey Quad
    On the same quoteAn optional add-on in named tiers, each with its own pool of AI minutes, on the same quote as everything else. Not metered per call.
    Quo
    IncludedSona answers calls on every plan, metered in credits; more credits are a paid add-on (read 8 September 2026).

  • Team texting inbox

    Hey Quad
    IncludedEvery seat. Texts land in the shared Inbox beside the calls, and a thread can be assigned, taken and marked done.
    Quo
    IncludedShared numbers and a shared texting inbox on every plan; the entry plan caps the team size.

  • Email in the same inbox

    Hey Quad
    IncludedA shared team mailbox in the same Inbox, switched on for your account on request. Sending from your own domain is not available yet.
    Quo
    Not offeredEmail notifications only; no email inbox.

  • Built-in CRM

    Hey Quad
    IncludedContacts, companies, a deals pipeline, tasks and tickets, with one timeline per customer. Not an integration.
    Quo
    IntegrationHubSpot and Salesforce integrations, from the Business plan.

  • Appointment booking

    Hey Quad
    IncludedA calendar, a public booking page, and self-serve reschedule or cancel. The AI receptionist books into the same calendar.
    Quo
    Not statedNot mentioned on the pricing page.

  • Call recording

    Hey Quad
    IncludedOn the rules you set, for the account, an extension or a queue, kept for as long as you choose.
    Quo
    IncludedManual on the entry plan; automatic from Business.

  • Voicemail transcripts

    Hey Quad
    IncludedEvery voicemail arrives with a transcript and a short summary.
    Quo
    IncludedOn every plan.

  • Call queues

    Hey Quad
    IncludedRing everyone, take turns, or longest-idle first, with hold music and position announcements.
    Quo
    Not statedNot named; teammates on a shared number ring in batches.

  • Desk phones

    Hey Quad
    On requestAvailable on request, set up for your account before they ship. Or the browser and the Windows app, with no hardware at all.
    Quo
    Not offeredNo desk phones. Quo is an app on your computer and your phone.

  • Taxes and fees before you sign

    Hey Quad
    IncludedEvery tax and fee for your service address on its own line of the quote, and the bill matches it. No recovery fee of our own.
    Quo
    Not offeredApplicable taxes and fees are added at checkout.

  • Agreement

    Hey Quad
    Included12 or 24 months with prices locked for the term, or month to month. Your quote says which.
    Quo
    IncludedMonthly or annual; cancel anytime.

What the advertised price leaves out

In Quo’s own words:

Applicable taxes and fees added at checkout

On top of any advertised seat price come your state and local communications taxes, a 911 fee per number, the federal Universal Service charge and, with most providers, a fee line of their own. Our quote lists every one of them for your address before you sign, and adds no “regulatory recovery fee” of our own. What each of those lines is.

Where Quo is better

Quo is the best-made product in this comparison and it is not close. The app is fast, their shared-number model for texting is excellent, and unlimited US and Canada calling and messaging suits a team that talks all day. They publish their carrier registration fees clearly, and they run a free trial so you can find out in a week rather than trusting a demo. If your business is entirely on mobile and you want no desk phones and no onboarding call, Quo is the honest answer.

We would rather you read that here than find it out in month two. If it describes your business, buy theirs.

Questions people ask

Is Hey Quad cheaper than Quo?
Compare the number on the invoice, not the one on a pricing page. Advertised seat prices leave out state and local taxes, the federal Universal Service charge, the provider’s own fee lines and every add-on in the table above. We send a written quote with all of it for your address, each on its own line, and the bill matches it, so you can put the two side by side before you sign.
Do you cover my area?
Tell us where the business is and we’ll quote you, including that location’s taxes and fees, each on its own line.
Can I keep my number if I move from Quo?
Yes. Your number is yours. We handle the port with your current carrier and schedule the switch so your phones do not go quiet in the middle of a workday. The switching guide has the steps.
How is Quo’s Sona AI agent billed?
In credits. Every plan includes a starting allowance and more credits are a paid add-on, so a busy month costs more than a quiet one (read 8 September 2026). Ours is a named monthly tier with its own pool of AI minutes.
Does Quo have a CRM?
It integrates with HubSpot and Salesforce from the Business plan. Hey Quad has its own: contacts, companies, a deals pipeline, tasks and booking pages, with every call and text on one timeline per customer.
Does Quo work with desk phones?
No. Quo is an app on your computer and your phone, and for a lot of businesses that is exactly right. If your front desk needs a handset someone can pick up without unlocking anything, that is a real difference between the two products.

Moving over? How switching works.

Get your itemized quote.

Tell us about the business and we send a written quote within one business day: every tax and fee for your address on its own line, and a bill that matches it.

Get a quote Call 657-HEY-QUAD

Call 657-HEY-QUAD: our AI receptionist answers, takes your details and puts you through.

Sources

Quo is a trademark of its owner and has nothing to do with us. Plans change, and the dates above are when we last checked; if you find something out of date, tell us and we will fix it.