Contact support

Tell us what's going on and we'll get back to you within one business day.

Your nameEmailPhone (optional)

By giving us your number you agree that Hey Quad may call you about your request, including with an autodialer or prerecorded voice. Consent is not a condition of purchase. See our Privacy Policy.

Text me about my request. I agree to receive text messages from Hey Quad (Hey Quad LLC) at the number provided about my support request and account. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms.

Where is the business located?

The business address, not where you happen to be right now.

TopicSubjectWhat's going on?Which business, number or phone is this about? (optional)

Attach a screenshot or file (optional)

A screenshot of the error helps most.

or drag files here

PDF or a photo (JPG, PNG, HEIC, WebP), up to 10 MB each, 5 files at most.

In a hurry? The support line is (813) 901-4394. Our AI receptionist answers around the clock and opens a ticket; people reply Monday to Friday, 9am to 5pm Eastern.

Have an account? Sign in first and the request is filed to your account, where you can follow every reply.

Accessibility. If you use assistive technology and run into a barrier on this site or in the console, email support@heyquad.com and we'll help directly. The same address handles porting your number away from Hey Quad if you ever decide to leave.

Call blocked by mistake? If you called a Hey Quad customer and think we blocked the call in error, see call blocking concerns — no charge, status update within 24 hours.