System status

Hey Quad status

Live health for every part of the Hey Quad platform. We re-check when someone views this page, at most every 30 seconds, so the time below shows how fresh it is. Incidents and planned maintenance are posted below as they happen.

Operational

Every service with a recent signal is responding normally.

Last checked Nov 3, 5:58 PM UTC.

Services

Voice
Inbound and outbound calls, call routing, and call flows.
Our hourly test call went through 3 minutes ago.
Operational
Messaging (SMS / MMS)
Two-way SMS and MMS on every number.
Texts were sent and delivery confirmations received in the last 24 hours. (inferred)
Operational
Dashboard
Web app and softphone at heyquad.com.
The web app and softphone responded normally.
Operational
API
Public REST API at api.heyquad.com.
Answering requests — this page was served by it.
Operational

How we measure this. The dashboard and API are checked directly, and so is voice whenever our hourly test call has run. Anything marked inferred is read from real traffic instead: phones checking in with our call plane, or texts moving through our carrier. That is a true signal when it is there, but a genuinely quiet period looks the same to us as a fault, so we report No recent traffic rather than guess, and leave it out of the overall status. If you are seeing a problem we have not caught, tell us.

Past 90 days

No incidents in the past 90 days.

When something goes wrong, this is where you’ll find what happened and when it was fixed.

Get status updates by email

We email you when we post an incident or planned maintenance, and when it is resolved. Customers already see these in the app and get an email as account owners.